Learning and Assessment Kit-ICTSAS420 Provide first-level remote help-desk support CHC Core units RIIBEF201D Plan and

Core units RIIBEF201D Plan and organise work RIICCM201D Carry out measurements and calculations RIIWHS201D Identify

These components include: Context and conditions of assessment

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCLD505 Implement cloud infrastructure with code ICTCLD506 Implement virtual network in cloud environments ICTCLD507 Build and deploy resources on cloud platforms ICTCLD508 Manage infrastructure in cloud environments ICTNWK536 Plan

configure and test internet protocol networks ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTPRG430 Apply introductory object-oriented language skills Group E ICTPRG434 Automate processes ICTWEB431 Create and style simple markup language documents Group G ICTWEB430 Produce server-side script for dynamic web pages Additional Electives ICTWEB443 Implement search engine optimisations Group G ICTWEB433 Confirm accessibility of websites Group G ICTWEB452 Create a markup language document Group G BSBWOR404 Develop work priorities ICTSAD501 Model data objects * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES304 Source and apply design industry knowledge BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-ICTSAS420 Provide first-level remote help-desk support CHC Core units RIIBEF201D Plan andOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to