Unit Knowledge Guide-CHCCSM013 Facilitate and review case management New Arrival Units of competency HLTAHA019 Assist

Units of competency HLTAHA019 Assist with the monitoring and modification of meals and menus according to individualised plans HLTAHA021 Assist with screening and implementation of therapeutic diets HLTAHA018 Assist with planning and evaluating meals and menus to meet recommended dietary guidelines HLTAHA020 Support food services in menu and meal order processing If you require RPL Kits with comprehensive benchmarking

Core units CHCADV001 Facilitate the interests and rights of clients CHCCOM002 Use communication to build relationships CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS002 Follow safe work practices for direct client care Elective units CHCADV002 Provide advocacy and representation services CHCCCS001 Address the needs of people with chronic disease CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS004 Assess co-existing needs CHCCCS006 Facilitate individual service planning and delivery CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCOM001 Provide first point of contact * We can develop additional elective units that are not listed on request (Please contact us for further information)

the identification and support of learners’ Language

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC314D Handle concrete materials RIICRC322D Receive

Unit Knowledge Guide-CHCCSM013 Facilitate and review case management New Arrival Units of competency HLTAHA019 AssistOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner