Learner Resources-ICTTEN612 Design and manage internet protocol TV in a service provider network ICT Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCIRG338 Troubleshoot irrigation systems AHCIRG337 Measure irrigation delivery system performance AHCIRG346 Operate pressurised irrigation systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURVTN003 Remove and store vehicle body components AURVTN007 Remove and clean salvageable vehicle components AURVTN137 Test vehicle components for correct operation AURAFA001 Use numbers in an automotive workplace AURETH101 Depower and reinitialise battery electric vehicles AURETR125 Test

Core units SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXWHS001 Work safely Elective units FSKDIG002 Use digital technology for routine and simple workplace tasks (c) SIRXIND003 Organise personal work requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBAUD514 Interpret compliance requirements BSBAUD515 Evaluate and review compliance BSBAUD412 Work within compliance frameworks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-ICTTEN612 Design and manage internet protocol TV in a service provider network ICT Core units AURAAA001 Work inOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all