Learning and Assessment Kit-HLTPHA009 Support pharmacists in the collection and presentation of workplace data and information Learner Resources (Q) Units of competency SITHACS002 Provide

Units of competency SITHACS002 Provide housekeeping services to guests SITHACS001 Clean premises and equipment SITXWHS001 Participate in safe work practices SITHACS003 Prepare rooms for guests * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBPRO401 Develop product knowledge BSBREL402 Build client relationships and business networks BSBSLS407 Identify and plan sales prospects BSBSLS408 Present

Units of competency CPCCBC5007B Administer the legal obligations of a building or construction contractor CPCCBC5018A Apply structural principles to the construction of medium rise buildings CPCCBC5003A Supervise the planning of on-site medium rise building or construction work * We can develop additional elective units that are not listed on request (Please contact us for further information)

build and test a network server Group A ICTNWK511 Manage network security Group A ICTPRG502 Manage a project using software management tools Group B ICTPRG503 Debug and monitor applications Group B ICTSAD501 Model data objects Group B ICTICT501 Research and review hardware technology options for organisations Group C ICTICT502 Develop detailed component specifications from project specifications Group C ICTSAS517 Use network tools Group C ICTSAS518 Install and upgrade operating systems Group C ICTWEB411 Produce basic client-side script for dynamic web pages Group D ICTWEB501 Build a dynamic website Group D ICTWEB502 Create dynamic web pages Group D ICTWEB503 Create web-based programs Group D Additional electives ICTWEB505 Develop complex web page layouts Group D ICTPMG501 Manage ICT projects Group F ICTICT604 Identify and implement business innovation ICTDBS501 Monitor and improve knowledge management system ICTICT605 Implement a knowledge management strategy ICTICT608 Interact with clients on a business level * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units Elective units   AURACA002 Manage complex customer requirements in an automotive workplace AURATA005 Estimate and quote automotive mechanical and electrical repairs AURANN011 Estimate and quote automotive body repairs AURVTN032 Inspect vehicle damage and determine repair procedures MEM16003B Provide advanced customer service MEM16012A Interpret technical specifications and manuals SIRRMER003 Coordinate visual merchandising activities SITXMPR004 Coordinate marketing activities AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURAAA002 Determine retail rates for automotive products and services AURAFA004 Resolve routine problems in an automotive workplace AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM15002A Apply quality systems AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use enterprise computers or data systems TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-HLTPHA009 Support pharmacists in the collection and presentation of workplace data and information Learner Resources (Q) Units of competency SITHACS002 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to