Learner Guide-MEM05010 Apply fabrication, forming and shaping techniques SIR Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessor Kit - Marking guide

Units of competency MSMBLIC002 Licence to operate an advanced boiler * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and apply moisture barriers to concrete subfloors MSFFL2034 Prepare subfloors with cementitious coating applications MSFFL3052 Plan and cost flooring technology work MSFFL3053 Establish and maintain a safe flooring technology work environment MSFFL3054 Assess flooring installation sites MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team TLID2003 Handle dangerous goods/hazardous substances Elective units MSFFL2036 Install soft carpet underlays and gripper accessories MSFFL2037 Install unpatterned tufted carpet MSFFL2038 Install lay flat vinyl floor coverings MSFFL3065 Install resilient tiles MSFFL2035 Mechanically prepare surfaces for installation of flooring materials MSFFL3072 Mix and apply thin-film rollcoat resin flooring systems MSFFF3001 Match and make up colours MSFFL2039 Install laminate flooring MSFFL3079 Adapt and apply custom designs to timber flooring MSFFL3080 Install timber flooring materials to stairs BSBCUS301 Deliver and monitor a service to customers BSBSMB401 Establish legal and risk management requirements of small business * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test internet protocol networks ICTTEN318 Inspect

Learner Guide-MEM05010 Apply fabrication, forming and shaping techniques SIR Core units AURAAA001 Work inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce