SCORM Compliant Package-FBPTEC4004 Apply basic process engineering principles to food processing New Qualification-April 2024 aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOR3204 Visually assess materials Elective units FWPCOT3276 Sharpen cutters using a straight knife grinder FWPCOT3277 Sharpen cutters in head using a profile knife grinder FWPCOT3278 Sharpen cutters in head using a straight knife grinder TLIC3004 Drive heavy rigid vehicle TLIC3005 Drive heavy combination vehicle FWPCOT4211 Monitor stock control procedures TLIA0015 Organise receival and despatch operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

system and software faults Group C BSBSUS501 Develop workplace policy and procedures for sustainability Group D ICTTEN417 Install

operate and troubleshoot a small enterprise branch network ICTNWK420 Install and configure virtual machines ICTTEN416 Install

Units of competency RIIWHS304 Implement traffic management plans on high volume roads RIIBEF301D Run on-site operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-FBPTEC4004 Apply basic process engineering principles to food processing New Qualification-April 2024 aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.