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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
ASQA Practice Guides for Learner Support and Inclusion
highly familiar situations VU22356 Recognise and locate simple numerical information in short
engineering or related environment MSAENV272B Participate in environmentally sustainable work practices Elective units MEA101B Interpret occupational health and safety practices in aviation maintenance MEA105C Apply quality standards applicable to aviation maintenance processes MEA107B Interpret and use aviation maintenance industry manuals and specifications MEA108B Complete aviation maintenance industry documentation MEA109B Perform basic hand skills
Core units BSBTWK201 Work effectively with others CUAIND211 Develop and apply creative arts industry knowledge CUAWHS312 Apply work health and safety practices Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBCRT311 Apply critical thinking skills in a team environment BSBFIN302 Maintain financial records BSBTEC201 Use business software applications CHCDIV001 Work with diverse people BSBOPS202 Engage with customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
LLND Kit-AHCLSC208 Install aggregate paths SIS aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational
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