Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful
Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms * We can develop additional elective units that are not listed on request (Please contact us for further information)
install and configure a customer smart technology network ICTTEN415 Install and configure internet protocol TV in a home network * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CHCEDU005 Work with clients to identify financial literacy education needs CHCEDU006 Improve clients' fundamental financial literacy skills CHCEDU007 Provide group education on consumer credit and debt * We can develop additional elective units that are not listed on request (Please contact us for further information)
configure and test network security ICTSAS310 Install
Training and Assessment Strategy-FNS51215 Diploma of Insurance Broking TLI Core units SIRRSTR001 Undertake strategicYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.