Learner Guide-ICTNWK543 Install, operate and troubleshoot medium enterprise switches FNS Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

data and internet protocol network solutions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHW071 Manage medicines in Aboriginal and/or Torres Strait Islander primary health care HLTRNL002 Provide care and support to a person undergoing renal replacement therapy HLTRNL001 Support a person with chronic kidney disease HLTAHW020 Administer medications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIE0006 Maintain aircraft radio communications AVIF0026 Implement aviation risk management processes AVIF0027 Implement aviation fatigue risk management processes AVIF0029 Implement threat and error management strategies AVIF0030 Manage safe flight operations AVIF0033 Manage aircraft passengers and cargo AVIF0035 Manage human factors in aviation operations AVIH0010 Plan a flight under visual flight rules AVIH0014 Navigate aircraft under visual flight rules AVILIC0003 Licence to operate a commercial aeroplane AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIW0029 Manage pre- and post-flight actions AVIW0032 Operate and manage aircraft systems AVIY0033 Operate aircraft using aircraft flight instruments AVIY0034 Operate in controlled airspace AVIY0035 Operate in Class G airspace AVIY0036 Operate at non-towered aerodromes AVIY0037 Operate at a controlled aerodrome AVIY0040 Apply aeronautical knowledge to aviation operations AVIY0041 Apply the principles of civil air law to aviation operations AVIY0083 Execute advanced aeroplane manoeuvres and procedures AVIY0047 Manage abnormal aeroplane flight situations AVIY0054 Control aeroplane on the ground AVIY0055 Take off aeroplane AVIY0056 Control aeroplane in normal flight AVIY0057 Land aeroplane AVIY0058 Manage aircraft fuel AVIZ0006 Manage situational awareness in aircraft flight Electives AVIF0023 Apply aircraft safety procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment of best practice holistic delivery

Learner Guide-ICTNWK543 Install, operate and troubleshoot medium enterprise switches FNS Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce