Learner Resources-AHCAGB512 Plan and manage infrastructure ICP Core units BSBINS309 Maintain business

Core units BSBINS309 Maintain business records TAEDEL301 Provide work skill instruction TAEDES401 Design and develop learning programs TLIC1051 Operate a commercial vehicle TLIC3036 Apply safe car driving behaviours TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills TLIL2060 Complete induction to the transport industry TLIL4009 Manage personal work priorities and professional development TLIM0001 Conduct learner driver training TLIM4001 Develop safe car driving behaviours in others * We can develop additional elective units that are not listed on request (Please contact us for further information)

risk assessment and risk control processes CPPCLO3103 Clean and maintain amenities CPPCLO3104 Clean high touch surfaces CPPCLO3105 Clean glass surfaces CPPCLO3106 Pressure wash and clean surfaces CPPCLO3111 Clean rooms

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETK002 Use and maintain electrical test equipment in an automotive workplace AURETR006 Solder electrical wiring and circuits AURETR007 Apply knowledge of automotive electrical circuits and wiring systems AURETR008 Remove and replace electrical units and assemblies AURETR009 Install vehicle lighting and wiring systems AURETR011 Install basic ancillary electrical systems and components AURETR112 Test and repair basic electrical circuits AURETR115 Inspect

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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Learner Resources-AHCAGB512 Plan and manage infrastructure ICP Core units BSBINS309 Maintain businessOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all