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Units of competency CHCMGT001 Develop
Units of competency CHCSOH013 Work with people experiencing or at risk of homelessness CHCSOH021 Work with clients within the social housing system CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking
Units of competency ICTICT435 Create technical documentation BSBTEC301 Design and produce business documents CUAWRT404 Perform writing and editing tasks If you require RPL Kits with comprehensive benchmarking
Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
assess and control safety risks HLTAID003 Provide first aid SITHIND002 Source and use information on the hospitality industry If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-AURETA004 Analyse and evaluate electrical and electronic faults in convenience and entertainment systems Sale Units of competency CHCMGT001 DevelopOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
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