Learner Guide-ICTICT617 Lead the evaluation and implementation of current industry specific technologies Certificate II Core units CHCCCS006 Facilitate individual

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDEV001 Confirm client developmental status CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCPRT001 Identify and respond to children and young people at risk CHCPRT003 Work collaboratively to maintain an environment safe for children and young people CHCPRT005 Work within a practice framework HLTWHS001 Participate in workplace health and safety Elective units CHCCCS009 Facilitate responsible behaviour CHCPRT009 Provide primary residential care CHCFAM005 Facilitate and monitor contact CHCFAM006 Assist families to self-manage contact CHCCCS016 Respond to client needs CHCFAM003 Support people to improve relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

manage and maintain quality systems for food processing FBPFSY4001 Supervise and maintain a food safety plan FBPFSY5001 Develop a HACCP-based food safety plan FBPTEC4007 Describe and analyse data using mathematical principles MSL975038 Conduct sensory analysis MSMENV472 Implement and monitor environmentally sustainable work practices Elective units FBPFST5003 Construct a process control chart for a food processing operation FBPFST5004 Specify and monitor the nutritional value of processed food FBPFST5007 Monitor the development and implementation of a food QA system FBPFST5008 Develop a new food product FBPFST5009 Implement and review the processing of market milk and related products FBPFST5010 Implement and review the preparation of milk for processing FBPFST5011 Implement and review the processing of chocolate and sugar-panned products FBPFST5012 Implement and review the processing of aerated confectioneries FBPFST5013 Implement and review the production of gums and jellies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM22001A Perform engineering activities MEM22002A Manage self in the engineering environment MEM30007A Select common engineering materials MEM30012A Apply mathematical techniques in a manufacturing

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units Elective units   AURACA002 Manage complex customer requirements in an automotive workplace AURATA005 Estimate and quote automotive mechanical and electrical repairs AURANN011 Estimate and quote automotive body repairs AURVTN032 Inspect vehicle damage and determine repair procedures MEM16003B Provide advanced customer service MEM16012A Interpret technical specifications and manuals SIRRMER003 Coordinate visual merchandising activities SITXMPR004 Coordinate marketing activities AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURAAA002 Determine retail rates for automotive products and services AURAFA004 Resolve routine problems in an automotive workplace AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM15002A Apply quality systems AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use enterprise computers or data systems TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTICT617 Lead the evaluation and implementation of current industry specific technologies Certificate II Core units CHCCCS006 Facilitate individualOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce