Session Plan-AURPTR104 Inspect and service cordless electric tool skins SCORM Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCCFP301 Identify the effects of climate change as a factor in land management AHCWRK209 Participate in environmentally sustainable work practices AHCWRK205 Participate in workplace communications AHCWRK204 Work effectively in the industry If you require RPL Kits with comprehensive benchmarking

Units of competency FNSTPB507 Apply legal principles in commercial law when providing tax (financial) advice services FNSTPB506 Apply taxation requirements when providing tax (financial) advice services If you require RPL Kits with comprehensive benchmarking

Units of competency FBPCEL2009 Carry out transfer operations FBPCEL3001 Handle and store spirits BSBWHS301 Maintain workplace safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Session Plan-AURPTR104 Inspect and service cordless electric tool skins SCORM Units of competency MSTGN3003 EstimateOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these