Learner Guide-MSMWJ305 Operate a drain cleaning system FSK Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBTEC302 Design and produce spreadsheets FNSACC321 Process financial transactions and extract interim reports FNSACC322 Administer subsidiary accounts and ledgers FNSACC412 Prepare operational budgets FNSACC414 Prepare financial statements for non-reporting entities FNSACC418 Work effectively in the accounting and bookkeeping industry FNSACC421 Prepare financial reports FNSACC426 Set up and operate computerised accounting systems FNSTPB411 Complete business activity and instalment activity statements FNSTPB412 Establish and maintain payroll systems Elective units FNSACC405 Maintain inventory records FNSACC407 Produce job costing information FNSACC411 Process business tax requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA3006B Erect roof trusses

match and process receipts BSBITU304 Produce spreadsheets BSBCUS301 Deliver and monitor a service to customers Additional electives BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCILM302 Provide appropriate information on cultural knowledge AHCFAU201 Recognise fauna LGAREGS305A Undertake animal or reptile control duties * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-MSMWJ305 Operate a drain cleaning system FSK Core units FNSCRD401 Assess creditOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce