Learning and Assessment Kit-CPP40521 Certificate IV in Strata Community Management DEF CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please

health and work practices Elective units SHBBFAS003 Provide specialised facial treatments SHBBMUP001 Apply eyelash extensions SHBBMUP003 Design and apply make-up for photography SHBBMUP004 Design and apply remedial camouflage make-up SHBBNLS002 Apply gel nail enhancements SHBBNLS003 Apply acrylic nail enhancements * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICPDMT3460 Incorporate video into multimedia presentations ICTICT215 Operate digital media technology package ICTICT216 Design and create basic organisational documents ICTICT312 Use advanced features of applications ICTICT309 Create ICT user documentation ICTPMG301 Contribute as part of an IT project management team * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTWHS001 Participate in workplace health and safety Elective Units CHCPRP003 Reflect on and improve own professional practice HLTFSE001 Follow basic food safety practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FWPCOT3303 Prepare sketches and drawings FWPCOT3304 Take off material quantities FWPTMM3215 Work effectively in the timber systems design industry Elective units FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2205 Follow WHS policies and procedures FWPCOT3305 Interpret and quote from manufactured timber product plans FWPCOT3307 Create drawings using computer aided design software FWPCOT2241 Apply wood and timber knowledge MSMSUP200 Achieve work outcomes MSMSUP390 Use structured problem-solving tools BSBINS302 Organise workplace information BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CPP40521 Certificate IV in Strata Community Management DEF CHCCCS020 Respond effectively to behavioursOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to