Learning and Assessment Kit-SITHFAB035 Provide silver service Diploma Units of competency SITXEBS003 Build

Units of competency SITXEBS003 Build and launch a small business website SITXEBS002 Develop

Core units CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS002 Establish self-directed recovery relationships CHCMHS003 Provide recovery oriented mental health services CHCMHS004 Work collaboratively with the care network and other services CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS007 Work effectively in trauma informed care CHCMHS008 Promote and facilitate self advocacy CHCMHS011 Assess and promote social

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05003 Perform soft soldering MEM05006 Perform brazing and/or silver soldering MEM10002 Terminate and connect electrical wiring MEM10009 Install refrigeration and air conditioning plant and equipment MEM10010 Install pipework and pipework assemblies MEM12002 Perform electrical/electronic measurement MEM18046 Fault find and repair electrical equipment/components up to 1000 volts a

c MEM18049 Disconnect/reconnect fixed wired equipment up to 1000 volts a

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Learning and Assessment Kit-SITHFAB035 Provide silver service Diploma Units of competency SITXEBS003 BuildOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to