LLND Kit-TLII4001 Coordinate quality customer service Diploma Core units BSBRES801 Initiate and

Core units BSBRES801 Initiate and lead applied research TAELLN811 Analyse policy and formulate strategic language

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBIO305 Apply biosecurity measures AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices FBPFSY3001 Monitor the implementation of quality and food safety programs FBPOPR1010 Carry out manual handling tasks FBPOPR2070 Apply quality systems and procedures Elective units AHCBIO201 Inspect and clean machinery for plant

test and maintain gaseous fire-suppression systems CPPFES2027 Inspect

Units of competency BSBAUD513 Report on quality audits BSBAUD512 Lead quality audits BSBAUD511 Initiate quality audits BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-TLII4001 Coordinate quality customer service Diploma Core units BSBRES801 Initiate andEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational