Learner Guide-FNSASIC301 Establish client relationship and analyse needs Class Activity Book Core units AURAEA001 Identify environmental

Core units AURAEA001 Identify environmental and sustainability requirements in an automotive service or repair workplace AURASA001 Apply automotive workplace safety fundamentals AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURETR001 Remove and tag automotive electrical system components * We can develop additional elective units that are not listed on request (Please contact us for further information)

and audit-ready

c power supplies UEEEL0046 Find and repair faults in LV d

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and dispatch pathology specimens HLTWHS001 Participate in workplace health and safety BSBCUS201 Deliver a service to customers BSBMED301 Interpret and apply medical terminology appropriately BSBWOR204 Use business technology Elective units MSL922001A Record and present data MSL933002A Contribute to the achievement of quality objectives MSL973002A Prepare working solutions BSBITU301 Create and use databases BSBITU304 Produce spreadsheets HLTAAP001 Recognise healthy body systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-FNSASIC301 Establish client relationship and analyse needs Class Activity Book Core units AURAEA001 Identify environmentalOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce