Training and Assessment Strategy-BSB52415 Diploma of Marketing and Communication CUA Units of competency ICTNWK553 Configure

Units of competency ICTNWK553 Configure enterprise virtual computing environments ICTNWK554 Manage enterprise virtual computing environments ICTNWK559 Install an enterprise virtual computing environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

assess and control safety risks Group C SITHIND002 Source and use information on the hospitality industry Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

top rope climbing SISXCCS001 Provide quality service SISOCLM001 Top rope climb single pitches

Units of competency RIISDM501D Conduct mine surveying operations RIIRIS402D Carry out the risk management process RIIWHS201D Work safely and follow WHS policies and procedures RIICOM301D Communicate Information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-BSB52415 Diploma of Marketing and Communication CUA Units of competency ICTNWK553 ConfigureYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.