Learner Resources-CHCSS00065 Workforce Planning Skill Set Pre-order Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTAID011 Provide First Aid SIRXWHS001 Work safely SISSSCO002 Work in a community coaching role Elective units SISXCCS004 Provide quality service SISXCAI001 Provide equipment for activities SISSSCO001 Conduct sport coaching sessions with foundation level participants SISXEMR001 Respond to emergency situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICRC320E Seal concrete pavements RIICCM206D Support plant operations RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU23494 Use strategies to develop language learning with support Speaking and Listening (3) VU23495 Begin language learning with support VU23496 Communicate basic personal details and needs VU23497 Give and respond to short highly familiar information Reading and Writing (2) VU23498 Read and write short highly familiar messages and forms VU23499 Read and write short

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID011 Provide First Aid FWPHAR3204 Operate split flail and wood chipper fed by mobile machine * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CHCSS00065 Workforce Planning Skill Set Pre-order Core units AURAAA001 Work inOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all