SCORM Compliant Package-FNSFMB411 Prepare loan applications on behalf of clients Unit BSBMKG603 Manage the marketing process

BSBMKG603 Manage the marketing process BSBRSK501 Manage risk BSBMKG607 Manage market research BSBMKG608 Develop organisational marketing objectives * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

Core units AUMATK002 Prepare and operate tools

tools and equipment to preserve biosecurity AHCBIO303 Apply biosecurity measures AHCECR307 Read and interpret maps AHCMOM302 Perform machinery maintenance AHCMOM304 Operate machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-FNSFMB411 Prepare loan applications on behalf of clients Unit BSBMKG603 Manage the marketing process* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.