LLND Kit-ICT80615 Graduate Certificate in Telecommunications Network Engineering MEM aggressive or abusive customers SIRXPDK001

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

and strengthen these foundational skills in line with the Australian Core Skills Framework (ACSF)

charge and replace batteries and jump-start vehicles AURETR128 Diagnose and repair instruments and warning systems AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURETR132 Diagnose and repair automotive electrical systems AURETR135 Apply knowledge of petrol and diesel engine operation AURETR143 Diagnose and repair electronic body management systems AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines Elective Units AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETH011 Depower and reinitialise hybrid electric vehicles AURETR008 Remove and replace electrical units and assemblies AURETR011 Install basic ancillary electrical systems and components AURETR017 Overhaul charging system alternators AURETR018 Overhaul starting system motors AURETR115 Inspect

Core units AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace BSBFIM501 Manage budgets and financial plans BSBMGT502 Manage people performance BSBWHS501 Ensure a safe workplace Elective units BSBCUS501 Manage quality customer service BSBMGT517 Manage operational plan BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness BSBHRM405 Support the recruitment

ensuring providers can demonstrate evidence of informed entry decisions

LLND Kit-ICT80615 Graduate Certificate in Telecommunications Network Engineering MEM aggressive or abusive customers SIRXPDK001Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational