SCORM Compliant Package-HLTPAT003 Perform capillary blood collections Graduate Certificate aggressive or abusive customers SITXINV006

aggressive or abusive customers SITXINV006 Receive

Core units BSBFLM312 Contribute to team effectiveness CPPSEC3101 Manage conflict and security risks through negotiation CPPSEC3102 Maintain operational safety and security of work environment CPPSEC3103 Determine and implement response to security risk situation CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour CPPSEC3105 Coordinate provision of quality security services to clients CPPSEC3106 Gather

high elements SISOPLN004 Identify hazards

Core units BSBINN801 Lead innovative thinking and practice ICTICT809 Facilitate business analysis Elective units ICTICT808 Direct the development of a knowledge management strategy for a business ICTPMG802 Manage a telecommunications project ICTPMG804 Evaluate and use telecommunications management networks ICTSUS806 Lead applied research in ICT sustainability ICTTEN809 Analyse business specifications to produce technical solutions ICTTEN811 Evaluate and apply network security * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISXEMR002 Coordinate emergency responses SISXFAC001 Maintain equipment for activities SISOCHC001 Lead challenge course sessions

SCORM Compliant Package-HLTPAT003 Perform capillary blood collections Graduate Certificate aggressive or abusive customers SITXINV006* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.