Learner Resources-ICTICT222 Research and share ICT solutions for Indigenous users TAE Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs FBPFSY4001 Supervise and maintain a food safety plan FBPTEC4003 Control food contamination and spoilage FBPTEC4007 Describe and analyse data using mathematical principles MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBINS401 Analyse and present research information FBPAUD4001 Assess compliance with food safety programs FBPFST4001 Apply food processing technologies FBPFST4002 Carry out sampling and testing of milk at receival FBPFST4003 Apply digital technology in food processing FBPFST4005 Document food processes and supporting procedures FBPFST4007 Establish operational requirements for a food processing enterprise FBPFST4012 Apply water management principles to the food industry FBPFST5001 Monitor refrigeration and air conditioning systems in food processing FBPFST5002 Identify and implement required process control for a food processing operation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBOPS403 Apply business risk management processes HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety SISSSCO002 Work in a community coaching role SISSSCO003 Meet participant coaching needs SISSSCO005 Continuously improve coaching skills and knowledge Electives SISSSCO012 Coach sport participants up to an intermediate level BSBOPS405 Organise business meetings SISSSOF001 Work as an official in sport SISSSOF002 Continuously improve officiating skills and knowledge * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCIRG219 Assist with low volume irrigation operations AHCIRG221 Assist with pressurised irrigation operations AHCWHS202 Participate in workplace health and safety processes Electives AHCIRG220 Assist with surface irrigation operations AHCIRG222 Assist with pump and flow control device operations AHCSOL203 Assist with soil or growing media sampling and testing AHCWRK211 Participate in environmentally sustainable work practices AHCDRG202 Maintain drainage systems AHCMOM203 Operate basic machinery and equipment AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications AHCWRK216 Provide information on products and services CPCPCM2040 Read plans

selection and induction of staff BSBLDR402 Lead effective workplace relationships BSBWHS401 Implement and monitor WHS policies

Learner Resources-ICTICT222 Research and share ICT solutions for Indigenous users TAE Core units FNSCRD401 Assess creditOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all