Learning and Assessment Kit-PMAOPS204 Select and use utilities and services DEF machinery and equipment AHCWRK409 Supervise

machinery and equipment AHCWRK409 Supervise work routines and staff performance BSBPMG428 Apply project life cycle management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICWD539 Prepare traffic management plans and traffic guidance schemes for motorways and freeways * We can develop additional elective units that are not listed on request (Please contact us for further information)

accessories and materials for energy sector work activities UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECD0051 Use drawings

Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)

eggs and farinaceous dishes SITHCCC031 Prepare vegetarian and vegan dishes SITHCCC042 Prepare food to meet special dietary requirements SITXCCS014 Provide service to customers SITHCCC025 Prepare and present sandwiches BSBSUS211 Participate in sustainable work practices SITXWHS006 Identify hazards

Learning and Assessment Kit-PMAOPS204 Select and use utilities and services DEF machinery and equipment AHCWRK409 SuperviseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to