Unit Knowledge Guide-HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures PSP aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIIRIS201D Conduct local risk control RIIERR205D Apply initial response First Aid RIICOM201D Communicate in the workplace RIIERR302E Respond to local emergencies and incidents RIIGOV201D Comply with site work processes/procedures If you require RPL Kits with comprehensive benchmarking

Core units FSKLRG008 Use simple strategies for work-related learning Elective units FSKNUM003 Use whole numbers and halves for work FSKNUM004 Use basic and familiar metric measurements for work FSKNUM005 Use familiar 2D shapes for work SKDIG001 Use digital technology for short and basic workplace tasks FSKDIG002 Use digital technology for routine and simple workplace tasks FSKDIG003 Use digital technology for non-routine workplace tasks FSKLRG002 Identify strategies to respond to short and simple workplace problems FSKLRG003 Use short and simple strategies for career planning FSKLRG004 Use short and simple strategies for work-related learning FSKLRG005 Use strategies to plan simple workplace tasks If you require RPL Kits with comprehensive benchmarking

engineering or related environment Elective units MEM03001B Perform manual production assembly MEM03002B Perform precision assembly MEM03003B Perform sheet and plate assembly MEM03004B Perform electronic/electrical assembly (production) MEM03005B Rework and repair (electrical/electronic production) MEM03006B Set assembly stations If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry CPCCCA2002 Use carpentry tools and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures PSP aggressive or abusive customers SIRXCEG006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner