Assessment Kit-PUAOPE013 Operate communications systems and equipment HLTINFCOV001 Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received

legislation and regulations in financial planning FNSFPL622 Conduct financial planning analysis and research FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC511 Conduct financial product research to support product recommendations FNSPRM611 Monitor and review organisational system compliance with legislation and regulations Electives FNSFPL620 Prepare advice in insurance broking FNSRSK512 Assess risks FNSRSK612 Determine and manage risk exposure strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test internet protocol networks ICTSAS312 Provide basic system administration * We can develop additional elective units that are not listed on request (Please contact us for further information)

The self-study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the learner guide

Assessment Kit-PUAOPE013 Operate communications systems and equipment HLTINFCOV001 Core units FNSCRD401 Assess creditOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of