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Units of competency ICTNWK421 Install
aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AMPCOM401 Build productive and effective workplace relationships AMPQUA401 Support food safety and quality programs AMPQUA402 Maintain good manufacturing practice in meat processing AMPWHS401 Monitor workplace health and safety processes Electives BSBCMM412 Lead difficult conversations BSBHRM413 Support the learning and development of teams and individuals BSBLDR411 Demonstrate leadership in the workplace BSBLDR412 Communicate effectively as a workplace leader BSBLDR414 Lead team effectiveness BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities BSBXCM401 Apply communication strategies in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)
enterprises and community groups * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop
Assessment Kit-FBPSS00040 Cheesemonger Skill Set Self-Study Guide Units of competency ICTNWK421 InstallOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
