Training and Assessment Strategy-AUR21120 Certificate II in Automotive Sales FWP Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain diesel engine systems and their ancillary systems RIIDES303D Inspect

Core units AURAFA007 Develop and document specifications and procedures Elective units AURTTX008 Overhaul manual transmissions AURLTQ003 Analyse and evaluate faults in light vehicle transmission and driveline systems AURLTB002 Analyse and evaluate faults in light vehicle braking systems AURTNA001 Estimate and quote automotive vehicle or machinery modifications AURETE001 Analyse and evaluate electrical and electronic faults in engine management systems AURETB002 Analyse and evaluate electrical and electronic faults in dynamic control management systems AURETR034 Develop and apply electrical system modifications AURTTA022 Develop and apply mechanical system modifications AURLTE003 Analyse and evaluate faults in light vehicle engine and fuel systems AURLTD007 Analyse and evaluate faults in light vehicle steering and suspension systems AURETR037 Diagnose complex faults in light vehicle safety systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTAID011 Provide first aid HLTAID016 Manage first aid services and resources HLTCAR001 Perform electrocardiography (ECG) HLTHPS001 Take clinical measurements HLTHPS002 Support health professional in the delivery of care HLTHPS003 Maintain medication stocks HLTHPS005 Handle medical specimens HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS003 Maintain work health and safety BSBADM307 Organise schedules BSBINM401 Implement workplace information system BSBMED301 Interpret and apply medical terminology appropriately BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records Elective units HLTADM003 Facilitate a coordinated approach to client care CHCCCS020 Respond effectively to behaviours of concern CHCPRP003 Reflect on and improve own professional practice HLTAID014 Provide advanced first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FWPCOT3303 Prepare sketches and drawings FWPCOT3304 Take off material quantities FWPTMM3215 Work effectively in the timber systems design industry Elective units FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2205 Follow WHS policies and procedures FWPCOT3305 Interpret and quote from manufactured timber product plans FWPCOT3307 Create drawings using computer aided design software FWPCOT2241 Apply wood and timber knowledge MSMSUP200 Achieve work outcomes MSMSUP390 Use structured problem-solving tools BSBINS302 Organise workplace information BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-AUR21120 Certificate II in Automotive Sales FWP Core units BSBCUS403 Implement customerYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.