aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
plan and implement a building and construction planning process CPCCBC6014 Apply structural principles to the construction of large
Units of competency AHCPMG308 Implement pest management strategies AHCBIO204 Follow site biosecurity procedures FBPFSY1001 Follow work procedures to maintain food safety AHCPLY205 Grade and pack eggs for human consumption * We can develop additional elective units that are not listed on request (Please contact us for further information)
charge and replace batteries and jump-start vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBPMG407A Apply risk management techniques CPCCBC4001A Apply building codes and standards to the construction process for low rise building projects CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4005A Produce labour and material schedules for ordering CPCCBC4010B Apply structural principles to residential low rise constructions CPCCBC4011B Apply structural principles to commercial low rise constructions CPCCBC4012B Read and interpret plans and specifications CPCCBC4013A Prepare and evaluate tender documentation Elective Units CPCCBC4014A Prepare simple building sketches and drawings CPCCBC4006B Select
PowerPoint-FNSFMB513 Present credit options to clients with special financial circumstances AHC aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered