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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
communicate and search securely on the internet Group B ICTICT203 Operate application software packages Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCRT611 Apply critical thinking for complex problem solving BSBTWK502 Manage team effectiveness BSBXCS402 Promote workplace cyber security awareness and best practices ICTICT608 Interact with clients on a business level ICTICT618 Manage IP
Units of competency HLTWHS006 Manage personal stressors in the work environment CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care If you require RPL Kits with comprehensive benchmarking
Units of competency ICPPRN3840 Set up and produce basic digital print ICPPRN3900 Generate proofs for digital production ICPPRN284 Use colour management systems ICPPRN3890 Manage digital files ICPPRN2850 Use digital workflow If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-RIICCM208E Carry out basic levelling TAE Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
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