Learner Guide-SITXFIN010 Prepare and monitor budgets Diploma Don’t forget about our QUALITY

Don’t forget about our QUALITY ASSURANCE GUARANTEE

Ensures all learners have the foundational skills necessary to succeed in complex

Units of competency BSBAUD513 Report on quality audits BSBAUD512 Lead quality audits BSBAUD511 Initiate quality audits BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTJ011 Balance wheels and tyres AURTTD004 Inspect and service suspension systems AURTTD002 Inspect and service steering systems AURLTD006 Carry out light vehicle wheel alignment operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Learner Guide-SITXFIN010 Prepare and monitor budgets Diploma Don’t forget about our QUALITYOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce