SCORM Compliant Package-FSKOCM006 Use oral communication skills to participate in workplace teams CPC ethics and privacy in ICT

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTCYS604 Implement best practices for identity management ICTCYS606 Evaluate an organisation

Elective units AHCARB508 Identify

Core units BSBFLM303 Contribute to effective workplace relationships BSBPRO401 Develop product knowledge MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSMWHS200 Work safely Elective units MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MEM20003A Install and upgrade locks and hardware MEM20005A Install and maintain door control devices/systems MSFBA2011 Select and apply hardware and fixings for blinds

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCPRT001 Identify and respond to children and young people at risk CHCPRT003 Work collaboratively to maintain an environment safe for children and young people CHCPRT002 Support the rights and safety of children and young people * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-FSKOCM006 Use oral communication skills to participate in workplace teams CPC ethics and privacy in ICT* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.