Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Core units SITTGDE001 Interpret aspects of local Australian Indigenous culture SITXWHS001 Participate in safe work practices Elective units SITXFSA001 Use hygienic practices for food safety BSBSUS201 Participate in environmentally sustainable work practices SITXFSA002 Participate in safe food handling practices BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency HLTREF001 Develop reflexology practice HLTREF002 Provide reflexology for relaxation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CUAWHS312 Apply work health and safety practices RIIWHS204E Work safely at heights CPCCWHS2001 Apply WHS requirements
ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTPRG535 Build advanced user interfaces ICTPRG547 Apply advanced programming skills in another language ICTPRG549 Apply intermediate object-oriented language skills ICTPRG554 Manage data persistence using noSQL data stores ICTPRG556 Implement and use a model view controller framework ICTSAS530 Use network tools Group O ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather
RPL Kit-MSFFDM4008 Investigate materials and technologies for design projects AUM Core units BSBCUE203 Conduct customerEmpower Your Learners with Foundational Excellence In today's evolving vocational education and training environment, the identification and support of learners' Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQA's LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational